Privacy Policy

Effective date: 2025-11-03

This Privacy Policy describes how hearty ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our mobile application and website (the "Services"). By using the Services, you agree to the terms of this Policy. If you do not agree, please do not use the Services.

Quick Summary

  • We collect account, usage, and device data to operate and improve the Services.
  • We do not sell your personal information.
  • In‑app purchases are processed by Apple; we never see your full payment details.
  • You can request access, correction, deletion, or export of your data.
  • Contact us at jackmitchell2398@gmail.com for privacy questions.

Who We Are

Data Controller: hearty. If you are in the EEA/UK, hearty is the controller of your personal data when you use the Services. You can contact us at jackmitchell2398@gmail.com.

Information We Collect

  • Account Information: email, name or nickname, profile preferences, and communications you send us.
  • App Content You Provide: text inputs, notes, and other content you choose to enter into the app.
  • Usage Data: app interactions, feature usage, diagnostic events, crash logs, and performance data.
  • Device and Technical Data: device model, OS version, app version, language, time zone, approximate location (derived from IP), identifiers (e.g., IDFV), and referral information.
  • Cookies and Similar Technologies on our website to remember preferences and measure traffic.

Sources of Information

We collect information directly from you, automatically through your device and use of the Services, and from service providers that assist us with analytics, hosting, and customer support.

How We Use Your Information

  • Provide, operate, and maintain the Services.
  • Personalize features, remember settings, and improve user experience.
  • Monitor performance, fix bugs, and ensure security and integrity.
  • Communicate with you about updates, new features, and important notices.
  • Analyze usage trends to improve and develop new features.
  • Comply with legal obligations and enforce our Terms.

Legal Bases for Processing (EEA/UK users)

  • Performance of a contract: to provide the Services you request.
  • Legitimate interests: to secure, improve, and grow the Services where not overridden by your rights.
  • Consent: where required (e.g., certain analytics or marketing communications); you may withdraw at any time.
  • Legal obligation: where processing is necessary to comply with laws.

In‑App Purchases and Payments

Purchases made in the iOS app are processed by Apple via App Store in‑app purchases. We do not receive your full payment card details. Apple’s processing is subject to Apple’s terms and privacy policies. For subscription management, refunds, and billing issues, please use Apple’s subscription settings on your device.

Sharing of Information

  • Service Providers: hosting, analytics, email delivery, and customer support vendors under contract.
  • Legal and Safety: to comply with law, respond to legal requests, or protect rights, safety, and property.
  • Business Transfers: in connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information.

International Data Transfers

We may transfer, store, and process information outside your country. Where required, we use appropriate safeguards such as standard contractual clauses to protect your data.

Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. We also consider account inactivity and user deletion requests.

Your Rights

  • Access, correction, deletion, and portability of your personal data.
  • Objection or restriction to certain processing, and withdrawal of consent where applicable.
  • EEA/UK users may complain to a supervisory authority; we encourage contacting us first.
  • California residents: you may request disclosures about collection, use, and sharing; request deletion; and opt out of certain sharing as defined by California law.

Children’s Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate action.

Security

We implement technical and organizational measures designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Deletion and Account Closure

You may request deletion of your account and associated personal data by contacting us at jackmitchell2398@gmail.com. We may retain certain information as required by law or for legitimate business purposes as permitted by law.

Do Not Track

Our website does not respond to browser “Do Not Track” signals. You can manage cookies through your browser settings.

Changes to this Policy

We may update this Policy from time to time. We will post the updated version at https://www.heartyapp.com/privacy and update the effective date above. Material changes will be notified in‑app or by other reasonable means.

Contact Us

If you have questions about this Policy or our practices, contact us at jackmitchell2398@gmail.com.